The problem we kept seeing everywhere
Our founder, Maeve Thornbury, spent twelve years working in financial advisory firms. She watched talented advisors lose potential clients during the first meeting. Not because their advice was wrong. Because they couldn't explain it without making people feel stupid.
One advisor she worked with in 2018 had brilliant investment strategies but kept using terms like "capital allocation efficiency" and "risk-adjusted returns" in client meetings. His conversion rate was terrible. After three months of working on simpler explanations, his client retention jumped by forty percent.
That's when she realized this wasn't about dumbing things down. It was about respecting people's time and intelligence by speaking clearly.